PAYMENT

• No Refunds for Past Sessions: Credits or refunds cannot be issued for sessions that have already taken place, as this information is used to calculate teacher income.

• Fees pay for venue hire, teaching and associated equipment and overheads required to maintain the classes.

• Musical Theatre Fitness operates the highest levels of instructor-child ratios and therefore places are limited.

• Fees for classes are subject to change reflecting increases in venue, teaching and costs associated with legal compliance, The Care Inspectorate requirements and government regulation.

CANCELLATION

• Teacher Cover: In cases where a teacher is unable to lead their class, they are responsible for arranging suitable cover. Credits will not be offered solely due to a change in teacher, unless it aligns with our general cancellation policy or is approved by the teacher responsible for the class.

• If the class teacher is required to cancel class(es) for any reason we will inform everyone booked onto the class(es) as soon as possible, by phone and/or email.  Please ensure your contact details with us are up to date. We will refund the full amount paid for drop-in bookings back to the original method of payment. For customers using one credit from a 10-class pass we will return that credit to your pass.

• This condition does not include “acts of God” or cancellations enforced by venues due to public holidays, where we are unable to issue refunds.

• If you need to cancel for any reason, the following terms apply:
  If you cancel with more than 24 hours' notice, we can offer a Kids Musical Theatre Fitness credit for the class cost or exchange your booking for an alternative class.
  If you booked using a 10-class pass, the credit will be returned to your pass.
  For cancellations with less than 24 hours' notice, credit or exchanges will not be given.

CREDITS

• Please note that the 10 class pack is only valid for 3 months from date of purchase. To use your credits when booking online, please ensure you are logged in to your account that you purchased the package with. The booking system will then automatically recognise that you have the package and not request single payment.

• Kids Musical Theatre Fitness runs during school term time and as such any credits that run into a school holiday period will be carried forward into the next school term. The holiday period will act as a "freeze" on the 3 month policy.

AGE

• Unless otherwise noted, all Kids Musical Theatre Fitness classes are split in to three age groups:

LITTLE STARS (age 5-8)

SHOOTING STARS (age 8-12)

SUPER STARS (age 12-15)

• If you feel that your child requires to be in a different class, please speak to our instructors as we are happy to discuss each child on an individual basis.

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PARENTAL/GUARDIAN RESPONSIBILITY

The parent/guardian warrants and represents that:

• The information set out in the enrolment/booking form (whether or not completed and/or signed by the Parent) is accurate in all respects and the parent will notify Musical Theatre Fitness of any change in such information immediately.

• The parent will provide all relevant medical health and similar information required to conduct the service and for the protection of the individual pupil and other pupils and third parties and emergency services that may come into contact with the pupil during the execution of the service.

• The parent has read the Musical Theatre Privacy and Cookie Policy and has been informed as to their data and privacy rights as well as their personal data, its uses and processing of personal data by Musical Theatre Fitness.

• The parent recognises Musical Theatre Fitness legitimate right to use personal data in the normal course of conducting its business, for the execution of the service and the Musical Theatre Fitness contractual obligations.

• When attending the classes, the pupil will not be suffering from any illness, disease or anything similar thereto.

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PRIVACY AND DATA PROTECTION
The parent recognises that Musical Theatre Fitness takes seriously its obligations and responsibilities and commitments under as defined by Data Protection legislation and common law rights of individuals pertaining to privacy and data protection rights. Musical Theatre Fitness will obtain, retain and only process personal data in line with the UK Data Protection Act and the EU General Data Protection Regulation 2016 as well as respecting individual privacy and data protections rights within common law.

• Musical Theatre Fitness will only process data that is appropriate for the purposes of delivering services to members.

• Musical Theatre Fitness will not share customer data with any 3rd parties other than for the purposes of executing Musical Theatre Fitness contractual obligations to deliver the service and to comply with OFSTED and government regulation, emergency services, governing sports bodies, protection of the individual and the legitimate interests of society at large including research and analysis.

PHOTOGRAPHY
There will be no recording with photography or videos during class sessions without prior written agreement from the parents.

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